Food Retailer’s Award-Winning Supply Chain Finance Program Puts Suppliers First

Co-op strives to build a better tomorrow, and the same goes for its supply chain. When the global pandemic hit in early 2020, Co-op knew they needed an inclusive and easy-to-use solution that would offer suppliers the critical cash they needed to survive disruption. A single bank program wasn’t able to offer the support or scalability Co-op needed, so they made the strategic decision to transition to PrimeRevenue’s multi-funder, technology-enabled supply chain finance solution. In this video, Simon Nuttall (Head of Tax, Treasury and Insurance, Co-op) and Penny Cook (Supplier Engagement Manager, Co-op) share how PrimeRevenue-led supply chain finance helped Co-op support suppliers and implement a scalable, sustainable working capital solution – despite unprecedented disruption.

Simon Nuttall:

Hi, my name is Simon Nuttall and I’m the head of Tax, Treasury and Insurance at the Co-op Group. Co-op’s one of the UK’s leading food retailers, supplying more than 3,700 stores and employing nearly 60,000 people. We champion a better way of doing business built on cooperation, and we see that supply chain finance can help achieve this by giving suppliers access to cheaper cost of funding and speeding up their cash receipts.

Co-op has previously run a couple of single bank supply chain finance programs, but we found that they lack the ability to scale and support a large portion of our supply base. This meant we weren’t penetrating as much of our supply base as we knew we could. We also found that single bank pricing tended to be more expensive overall for our suppliers.

What made the decision to seek a better, more inclusive method of providing suppliers early payment to help with cash flow. It was important that any solution we implemented would refine and improve the efficiency of the business without negatively impacting on our own cash flow. And to that aim, we came up with three objectives to help us achieve the goal.

The first was to build a scalable solution that we could scale to support larger amounts of supply chain at a time. Secondly, we wanted to help improve or stabilize our working capital for suppliers and for ourselves. And thirdly, we wanted the program to grow with the addition of new funding within Co-op’s banking group and beyond as required. We partnered with PrimeRevenue to design a program complete with technically integration and onboard suppliers in just 60 days.

Penny Cook:

Hi, my name is Penny Cook. I’m Supplier Engagement Manager for the Co-op. I see everything from the supplier’s perspective, and I am the eyes and the ears and the voice of our supply base in the Co-op. Supplier onboarding was really, really smooth, and I know that because the suppliers didn’t contact me. I am the first port of call when it comes to any issues that suppliers may be facing. And obviously financial issues are quite a hot topic. It was really seamless, it was really swift, and it was handled entirely by PrimeRevenue.

This was far more efficient process than our previous programs that we’ve had in the past. I think the benefit of having a PrimeRevenue dedicated supplier team is that any suppliers new to the platform were walked through the process, and they were getting customized training if they needed it. And also, they had a person that they could talk to over at PrimeRevenue when they needed that, but otherwise it was just a really simple and automated technology.

Simon Nuttall:

The longevity of the program is very important to Co-op. We don’t want to be entirely dependent on a few funders and the technology pipeline built between Co-op and PrimeRevenue will remain unchanged. So that means that funding this could come and go, and Co-op and our suppliers will have a lot of stability.

Penny Cook:

We want to make sure that we can offer this service to a wide ranging platform of our suppliers. We want to make sure that everyone has access that needs it. We’re working hard to make sure we have the right funding available for those suppliers. What we want to do is make sure that certainly our more vulnerable suppliers are really looked after and that we can offer the service to those guys.

Simon Nuttall:

Without a doubt, the biggest value is the fact that our suppliers have a sense of stability amid all of the disruption the world’s facing at the moment. We know that they’ve got a reliable source of liquidity they can pull from and as much, or as little as they need, and that should help them withstand the economic challenges today. It also gives us security of our supply chain.

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Stephanie Wargo

VP, Global Head of Marketing

Stephanie joined PrimeRevenue in 2015 and oversees the company’s global marketing team and strategy. With a data-driven approach, Stephanie focuses on demand generation and thought leadership to drive brand awareness, strengthen client/partner relationships, and generate new sales opportunities. Stephanie has guided PrimeRevenue through new technology releases and an evolving FinTech landscape. In addition to leading PrimeRevenue’s internal and external communications, she implemented innovative demand generation and marketing strategies to enhance the company’s overall sales pipeline.

Stephanie has extensive experience in marketing and customer success. She previously served as Vice President of Marketing and Communications at BitPay and Vice President of Client Relations and Marketing at FirstView Financial. Stephanie earned a B.A. degree in Political Science from Agnes Scott College in Decatur, Georgia.

Brian Medley

VP, Global Head of Sales

Brian joined PrimeRevenue in early 2012, after more than 20 years of sales leadership, executive-level consultant and business growth experience. As VP, Global Head of Sales, Brian leads a growing team of fintech sales professionals with a focus on developing strong customer relationships, improving sales predictability and helping PrimeRevenue enter the lucrative mid-market.

Prior to PrimeRevenue, Brian honed his enterprise software sales leadership skills at Clarus Corporation. He also served as an operations and IT management consultant for Kurt Salmon Associates. In addition to his sales and consulting background, Brian has deep experience in the financial industry having founded a successful residential mortgage broker and lending business. He is a graduate of the Georgia Institute of Technology having earned a B.S. in Industrial Engineering and Economics and M.B.A. in Global Business.

Jason Green

SVP, Global Customer Success

Jason joined PrimeRevenue in 2021 following more than two decades in the fintech/financial services industry. He brings a strong background is sales leadership due to his impressive relationship building capability as well as a successful track record in creating structure and process improvements. In his role, Jason uses his keen attention to detail to strengthen the customer experience and enhance the company’s solutions to deliver more value to clients.

Prior to joining the company, Jason held several senior level and executive roles with a focus on building and scaling sales and support organizations at both large and small companies. Jason graduated from Murray State University with a B.S in Marketing.

Matt Ford

SVP, Global Product Innovation

Matt joined PrimeRevenue in early 2015 and is responsible for overseeing all commercial, strategic and operational aspects of PrimeRevenue’s supply chain finance offerings throughout EMEA, based in Prague. He has been instrumental in gaining global alignment and developing supplier enablement processes for the region.

Matt joined PrimeRevenue following a 15-year career at Morgan Stanley, where he worked in fixed income operations covering debt syndication through bonds, EMTNS, corporate loans and other debt securitization. Notably, he set up non-core location operations in Europe (Budapest) and all lending operations in Baltimore from scratch.

Matt, who was born and raised in South East England, earned a B.S. in Sports Science at University of Teesside where he mastered the art of TEAM development and accountability as a youth international rugby player.

Dominic Capolongo

EVP, Global Head of Funding

Dominic joined PrimeRevenue in 2016, and is responsible for leading our bank and capital markets funding strategies and execution. He focuses on building global, scalable and highly efficient funding structures that maximize options for supporting PrimeRevenue’s programs. Dominic began his career as an attorney and was a partner with Kaye Scholer before joining DLJ as a senior banker. Dominic brings tremendous strategic and capital markets experience in all areas of finance having held senior positions at, among others, Credit Suisse and RBC Capital Markets in addition to DLJ. Dominic earned a JD from Fordham University School of Law and a BA from SUNY Binghamton.

Gavin Cicchinelli

Chief Operating Officer

Gavin joined PrimeRevenue as Chief Operating Officer in 2021. With more than two decades of leadership and executive experience along with a deep understanding of the payments space, Gavin provides a unique focus on improving and strengthening operational strategies and implementing GTM growth execution. He is responsible for leading transformation across corporate and operational strategies as well as building a repeatable and scalable commercial growth strategy that aligns with PrimeRevenue’s core business while delivering key adjacent growth opportunities.

Prior to joining PrimeRevenue, Gavin served as President and Chief Revenue Officer of Integrated Solutions at TSYS, a global payment processing services company acquired by Global Payments (NYSE:GPN). There, he also served as Head of Product and divisional COO. Throughout his career, Gavin has held multiple leadership positions including VP of Sales, SVP of Business Development, and President of Financial Institutions. Gavin graduated from the University of Northern Colorado, Greeley.

David Quillian

Chief Legal Officer

David joined PrimeRevenue as General Counsel in 2007. He and his team have been instrumental in successfully creating the unique legal structures that support PrimeRevenue’s multi-funder model and global funding capabilities. David is also the lead named inventor on PrimeRevenue’s two patents for Electronic Time Drafts, which allow PrimeRevenue to manage supply chain finance programs using electronic negotiable instruments as opposed to accounts receivable. Prior to PrimeRevenue, David was General Counsel at Harbor Payments, which was acquired by American Express (AXP) in 2006, and Magnet Communications, which was acquired by Digital Insight (DGIN) in 2003. He holds degrees in Economics and History from Duke University, and Juris Doctor and M.B.A. degrees from the University of Georgia.

Nathan Feather


Nathan has successfully ushered PrimeRevenue from our very early days as a visionary startup, through the financial crisis to today’s position as a thriving mid-sized leader in the cloud-enabled supply chain finance marketplace since joining PrimeRevenue in January 2006. He was instrumental in recapitalizing the company with an $80M investment led by BBH Capital Partners in 2015. Prior to PrimeRevenue, he held various financial management roles with Ariba, Freemarkets and PriceWaterhouseCoopers. Nathan holds a BS in Accounting from Pennsylvania State University.

PJ Bain


PJ has an impressive and accomplished track record as an enterprise software entrepreneur and executive. PJ has built a solid record of success with PrimeRevenue since being appointed Chief Executive Officer in July of 2009. The company has received numerous awards for growth, customer service, innovation, along with being recognized as a top employer.

PJ is a life-long software and technology entrepreneur having been involved in numerous firms in the roles of founder, executive, advisor and investor. Immediately prior to PrimeRevenue, PJ was the VP and General Manager of Exact Holding N.V. (NYSE/AMS: EXACT), a leading global provider of business software solutions. He was previously Founder and CEO of Inspired Solutions, an Atlanta-based, B2B software and services firm that grew to be the largest reseller of Exact Software in North America, later acquired by Exact. PJ holds a Bachelor of Industrial Engineering from Georgia Institute of Technology.