Don’t Let Cyber Attacks Take Your Company Down

At PrimeRevenue, we’re invested in improving customers’ financial health, competitive standing, and supplier relationships. We see an annual transaction volume of more than $180 billion; and with great volume, comes great security responsibility. As we continue to add new partners to our diverse multi-funder family, we remain vigilant in our security practices to protect against cyber attacks.

We do this internally by employing multilayered security practices and requiring ongoing security training for all employees. Further, we communicate and educate on security with external audiences.

In this article, we look at the issue of cyber security, one of the most pressing problems organizations around the globe face.

Create a No-Phishing Zone

If you focus on just one thing, phishing prevention is a great place to start.

According to the 2017 Data Breach Investigations Report from Verizon Enterprise Solutions, 43 percent of the 828 confirmed security breaches that resulted in data disclosure came about through human interactions. Phishing and pretexting (pretending to be someone else, typically in an email) accounted for 98 percent of those data breaches.

While most of us think we’re too smart to fall for this old con, today’s hackers employ remarkably clever tricks to convince people to open malware-laced emails, click on harmful email links, or open malicious attachments that infect their computers with viruses that quickly spread throughout an enterprise.

According to the Verizon report, 95 percent of phishing attacks that resulted in a breach involved some type of malicious software being installed. The malware was used to open the backdoor to hacking attacks, install spyware, or capture keystrokes to steal credentials. Phishing also leads people to directly disclose passwords and other sensitive personal information, and even to give away money.

While the Verizon report found that only 7.3 percent of users fell for phish­ing attempts, about 15 percent of those who did took the bait more than once in the same year. Remember – it only takes one employee to fall for the bait one time. No one is immune to a clever phishing attack.

Many of the data thefts that made the news in recent years were started by a spear-phishing attack from someone who had carefully researched the intended victim before sending an email that included seemingly personal and credible information. Such emails are often sent from email addresses disguised to look like they came from trusted sources, even from people within the organization.

What you can do

Train employees to detect phishing. Keep the training interesting and provide regular updates, so that employees stay informed of the latest phishing tricks.
Employ email spam filters, web filters that block malicious websites, and virus detection software. Additionally, make sure virus software is set to update automatically on employees’ computers.
Empower employees to immediately report and route any suspicious emails, phone calls or messages to a dedicated IT person trained to take immediate action. Make it a guilt-free service to ensure that employees who accidentally click on a link feel comfortable reporting the mistake.
Perform external penetration (PEN) testing on corporate systems on an annual basis.
Enable two-factor authentication on VPN and corporate network access.
Only allow mobile devices to connect to your network through a virtual private network (VPN).
When employees are working off site, require that they connect through a VPN.
Instruct all employees to change their work and personal email passwords every 90 days or less. Furthermore, consider requiring employees to use a unique password to access your network and personal accounts. Remember – once hackers get a hold of an email address and password, they can use the “Forget your password?” link on countless websites to gain access. Moreover, if employees use the same password for work and other websites, a data breach elsewhere can deliver those user name and password combinations to hackers.
While these measures won’t guarantee protection against highly sophisticated and determined cyber criminals, they will help thwart the garden-variety hackers looking for an easy mark.

By PrimeRevenue
Published April 24, 2018

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Stephanie Wargo

VP, Global Head of Marketing

Stephanie joined PrimeRevenue in 2015 and oversees the company’s global marketing team and strategy. With a data-driven approach, Stephanie focuses on demand generation and thought leadership to drive brand awareness, strengthen client/partner relationships, and generate new sales opportunities. Stephanie has guided PrimeRevenue through new technology releases and an evolving FinTech landscape. In addition to leading PrimeRevenue’s internal and external communications, she implemented innovative demand generation and marketing strategies to enhance the company’s overall sales pipeline.

Stephanie has extensive experience in marketing and customer success. She previously served as Vice President of Marketing and Communications at BitPay and Vice President of Client Relations and Marketing at FirstView Financial. Stephanie earned a B.A. degree in Political Science from Agnes Scott College in Decatur, Georgia.

Brian Medley

VP, Global Head of Sales

Brian joined PrimeRevenue in early 2012, after more than 20 years of sales leadership, executive-level consultant and business growth experience. As VP, Global Head of Sales, Brian leads a growing team of fintech sales professionals with a focus on developing strong customer relationships, improving sales predictability and helping PrimeRevenue enter the lucrative mid-market.

Prior to PrimeRevenue, Brian honed his enterprise software sales leadership skills at Clarus Corporation. He also served as an operations and IT management consultant for Kurt Salmon Associates. In addition to his sales and consulting background, Brian has deep experience in the financial industry having founded a successful residential mortgage broker and lending business. He is a graduate of the Georgia Institute of Technology having earned a B.S. in Industrial Engineering and Economics and M.B.A. in Global Business.

Jason Green

SVP, Global Customer Success

Jason joined PrimeRevenue in 2021 following more than two decades in the fintech/financial services industry. He brings a strong background is sales leadership due to his impressive relationship building capability as well as a successful track record in creating structure and process improvements. In his role, Jason uses his keen attention to detail to strengthen the customer experience and enhance the company’s solutions to deliver more value to clients.

Prior to joining the company, Jason held several senior level and executive roles with a focus on building and scaling sales and support organizations at both large and small companies. Jason graduated from Murray State University with a B.S in Marketing.

Matt Ford

SVP, Global Product Innovation

Matt joined PrimeRevenue in early 2015 and is responsible for overseeing all commercial, strategic and operational aspects of PrimeRevenue’s supply chain finance offerings throughout EMEA, based in Prague. He has been instrumental in gaining global alignment and developing supplier enablement processes for the region.

Matt joined PrimeRevenue following a 15-year career at Morgan Stanley, where he worked in fixed income operations covering debt syndication through bonds, EMTNS, corporate loans and other debt securitization. Notably, he set up non-core location operations in Europe (Budapest) and all lending operations in Baltimore from scratch.

Matt, who was born and raised in South East England, earned a B.S. in Sports Science at University of Teesside where he mastered the art of TEAM development and accountability as a youth international rugby player.

Dominic Capolongo

EVP, Global Head of Funding

Dominic joined PrimeRevenue in 2016, and is responsible for leading our bank and capital markets funding strategies and execution. He focuses on building global, scalable and highly efficient funding structures that maximize options for supporting PrimeRevenue’s programs. Dominic began his career as an attorney and was a partner with Kaye Scholer before joining DLJ as a senior banker. Dominic brings tremendous strategic and capital markets experience in all areas of finance having held senior positions at, among others, Credit Suisse and RBC Capital Markets in addition to DLJ. Dominic earned a JD from Fordham University School of Law and a BA from SUNY Binghamton.

Gavin Cicchinelli

Chief Operating Officer

Gavin joined PrimeRevenue as Chief Operating Officer in 2021. With more than two decades of leadership and executive experience along with a deep understanding of the payments space, Gavin provides a unique focus on improving and strengthening operational strategies and implementing GTM growth execution. He is responsible for leading transformation across corporate and operational strategies as well as building a repeatable and scalable commercial growth strategy that aligns with PrimeRevenue’s core business while delivering key adjacent growth opportunities.

Prior to joining PrimeRevenue, Gavin served as President and Chief Revenue Officer of Integrated Solutions at TSYS, a global payment processing services company acquired by Global Payments (NYSE:GPN). There, he also served as Head of Product and divisional COO. Throughout his career, Gavin has held multiple leadership positions including VP of Sales, SVP of Business Development, and President of Financial Institutions. Gavin graduated from the University of Northern Colorado, Greeley.

David Quillian

Chief Legal Officer

David joined PrimeRevenue as General Counsel in 2007. He and his team have been instrumental in successfully creating the unique legal structures that support PrimeRevenue’s multi-funder model and global funding capabilities. David is also the lead named inventor on PrimeRevenue’s two patents for Electronic Time Drafts, which allow PrimeRevenue to manage supply chain finance programs using electronic negotiable instruments as opposed to accounts receivable. Prior to PrimeRevenue, David was General Counsel at Harbor Payments, which was acquired by American Express (AXP) in 2006, and Magnet Communications, which was acquired by Digital Insight (DGIN) in 2003. He holds degrees in Economics and History from Duke University, and Juris Doctor and M.B.A. degrees from the University of Georgia.

Nathan Feather


Nathan has successfully ushered PrimeRevenue from our very early days as a visionary startup, through the financial crisis to today’s position as a thriving mid-sized leader in the cloud-enabled supply chain finance marketplace since joining PrimeRevenue in January 2006. He was instrumental in recapitalizing the company with an $80M investment led by BBH Capital Partners in 2015. Prior to PrimeRevenue, he held various financial management roles with Ariba, Freemarkets and PriceWaterhouseCoopers. Nathan holds a BS in Accounting from Pennsylvania State University.

PJ Bain


PJ has an impressive and accomplished track record as an enterprise software entrepreneur and executive. PJ has built a solid record of success with PrimeRevenue since being appointed Chief Executive Officer in July of 2009. The company has received numerous awards for growth, customer service, innovation, along with being recognized as a top employer.

PJ is a life-long software and technology entrepreneur having been involved in numerous firms in the roles of founder, executive, advisor and investor. Immediately prior to PrimeRevenue, PJ was the VP and General Manager of Exact Holding N.V. (NYSE/AMS: EXACT), a leading global provider of business software solutions. He was previously Founder and CEO of Inspired Solutions, an Atlanta-based, B2B software and services firm that grew to be the largest reseller of Exact Software in North America, later acquired by Exact. PJ holds a Bachelor of Industrial Engineering from Georgia Institute of Technology.